How My Gordon Ramsay Steak Experience Deteriorated
Experience in 2017 and 2022
I’ve been a longtime Gordon Ramsay fan, and I first tried his restaurants back in 2017; some friends and I tried them all back then and we make an effort to go to at least one of them during our Vegas trips. Unfortunately, my recent experience was rather frustrating, notably with the service and the wait time.
What Happened to the Bread??
Couple photos below. The first couple times we tried Gordon Ramsay steak, there was a plate of bread that contained many types. The recent time when we brought other people with us had disappointing tasting bread. The butter was good though!
Why Bother Having a Reservation When You Wait 20+ More Mins?
Party of 7, made a reservation well in advanced for Sunday night. We arrive a few minutes early and they tell us to stand to the side while they set up the table. 5 minutes later, another group of 7 comes by, and they also had to wait for a bit, but they were guided in and seated before us. I ask what was going on since we were here before them and were still waiting, and the hostesses were talking to each other pointing to the seating screens and told us they’re still setting up our table. For real? The other table started to set up after ours was and was done within a couple minutes? I call BS on that. If their reservation was earlier than ours, why should we be punished for showing up on time and they showed up late? Super frustrated!
Seated in a Gray Room
The other times we dined at Gordon Ramsay Steak had more of a view. This time, we were seated in a room with a few other larger parties, surrounded with gray walls. It seemed private, except it wasn’t. Nothing interesting to look at other than a painting of Gordon himself. What a shame… but perhaps they don’t do 5+ or 6+ in the main dining area where you can see a lot more?
Time Constraints
Our server asked us if we had any time constraints, and we said yes. After the initial wait past our reservation time, our dining time was cut short. We said within 2 hours, and he said OK. I then ask if we can place in our order now, and he said no and said something about needing to get everyone’s order and walked away. We were going to do family style. Ugh, more frustration. Anyways, when we were finally able to order, he wanted to start with my friend’s dad, but I told him I’d say everything we’d want and we’d do family style. So here comes some photos and further of my Gordon Ramsay steak review.
Slider Math
Gordon Ramsay’s American Wagyu Sliders (cracked pepper brioche, shallots, truffle cheese sauce, arugula (extra slider $10)) is on the menu for $23.95. Since there was the add extra slider for $10 portion, we asked for 7 sliders in total and how many additions that’d be. Our server seemed confused and then we asked how many sliders are in each order. Then he told us we’d order 3 orders and add one slider. So that means 2 slides in one order. Too bad it wasn’t one order and we add 5 sliders then. Bling bling huh.
The Long Wait for Food
We ordered and the food didn’t come out until an hour afterwards! Tables that ordered drinks were served fairly quickly. Everyone at the table was a bit frustrated since none of us expected this type of wait. Even Gordon yells at the cooks in the shows if tables have been waiting for a long time. No apologies re the wait, but our waters were refilled often.
No Guidance
We were at brunch earlier this date and the server at that place asked if we wanted to add on more pieces so that everyone at the table gets to try one. That was so thoughtful of them. We said yes, and it worked out well. I wish I can say the same about this 2022 Gordon Ramsay Steak experience. I had to ask about the sliders and how many there were. They didn’t offer if I wanted to get enough so everyone gets one. We ordered the hamachi crudo because I remembered it to be very delicious, and they didn’t even say it comes with 5 lil sections, not enough for the 7 of us.
Why So Inconsistent? No Offering of the Tasting Menu?
Some of the comparison photos above showing same dishes ordered from 2017 – 2019 compared to 2022 are noticeable. Another thing was that this time around, we weren’t offered the tasting menu. The tasting menu was posted to the website / a part of a menu on the Gordon Ramsay Steak website. It would have been nice for those that haven’t been here to see the tasting menu because it has a photo of Gordon on it. In the past, we got to keep the menu with Gordon’s signature if we opt’d for that, but no offer this time around.
Further Prior Experience Photos Below / Worth it?
See below for some photos from my Gordon Ramsay Steak experiences from 2017 – 2019 that wasn’t quite posted above within the comparison photos. It was so much better than; my experience this time was so frustrating because of the wait times and lack of communication/guidance, especially since it was the majority of our party’s first time there. I’d go to Gordon’s other establishments, but now I can have a complete Vegas trip without going. I’ll need to take a further break from this restaurant though since I can’t justify the $500 bill for the service and wait received. Food was good, but not exceptional. Some things were left to be remembered; the quality seemed better years ago as well.
